John Lewis’ new rental homes should give residential developers food for thought, says parcel locker expert Quadient

This week, John Lewis announced the location of its new rental homes, in Bromley, West Ealing and Reading. These will be only some of the 10,000 homes the retailer plans to develop over the next decade, incorporating shared spaces and facilities such as roof gardens and fitness studios. However, according to parcel locker expert Quadient, there’s one facility that shouldn’t go overlooked in John Lewis’ plans.

With one in ten people experiencing stolen parcels in 2021, parcel solutions should be at the front of developers’ minds as they plan new residential builds. Jon Hammond, Head of Real Estate Parcel Locker Solutions, said, “At present, provision for parcels at residential newbuilds ranges from items left in communal areas – posing a huge risk of theft – to overworked concierge staff forced to spend time operating their own mini parcel depot.”

How can housing developers address these problems? By embracing new solutions, says Hammond, “Community plans should incorporate parcel lockers. These allow residents to go about their day knowing that their package is waiting for them in a secure location, while building managers can spend time on the things that matter.”

Parcel lockers also offer the added benefit of increasing last-mile sustainability, Hammond explains. “As we race to reduce carbon emissions, parcel lockers are also a great way to reduce the number of journeys made by delivery vans, as ‘missed deliveries’ and return journeys will become a thing of the past”

In the ongoing struggle to tackle stolen and missing parcels, online retailer John Lewis should be the first to consider the implications of online ordering on residential development. “Retailers should be perfectly placed to understand and help address one of the key problems facing many newbuild occupants: parcel delivery,” highlights Hammond. “Online shopping and our desire for convenience go hand in hand, and so giving residents a secure and easy solution for parcel delivery should be top of mind for new build projects.”