Areas in England Experiencing the Lengthiest Wait Times for GP Appointments 

  • NHS Gloucestershire Integrated Care Board takes the top spot, registering 12.29% of appointments taking longer than 22 days.
  • NHS Dorset ICB is second, while the Norfolk and Waveney ICB comes third.
  • NHS North East London ICB is at the bottom of the list with only 3% of appointments taking 22+ days.

A new study by personal injury expert reveals that NHS Gloucestershire patients have to wait the longest for a GP appointment in the country.

The study analysed NHS data from England’s 42 Integrated Care Boards (ICB) on GP appointments from July 2021 to December 2023 to identify the one with the longest wait times based on the percentage which took more than 22 days.

NHS Gloucestershire is first on the list, with 590,950 appointments that took over 22 days to occur, which translates into 12.29% of all appointments. The percentage is well above the other regions below, with almost a 3% difference between the first and second spots. There are 73 GP practices within the region, all of which are members of the board.

Second is NHS Dorset with 9.57% of appointments that took over 22 days. The value results from 517,519 appointments over 5,408,922, which were processed by approximately 80 practices that are active in the area.

NHS Norfolk and Waveney takes third place with 524,411 appointments over 22 days over a total of 6,455,359, resulting in 8.12%. The ICB comprises 105 GP practices and five GP provider organisations.

Further down on the list, NHS Bedfordshire, Luton and Milton Keynes is fourth with 7.69%. The area presents 91 GP practices.

NHS Somerset closes the top five by a whisker, as its percentage of appointments that took over 22 days is 7.68%, only 0.01% less than the precedent. With over 60 practices, Somerset is the area that comprises the lowest number of them in the top five.

Top 10 England locations with the highest number

of GP appointment that took over 22 days

Integrated Care Board (ICB) Name Region Appointments over 22 days Total number of appointments Percentage of appointments that took over 22 days Rank
NHS Gloucestershire ICB South West 590,950 4,809,593 12.29% 1
NHS Dorset ICB South West 517,519 5,408,922 9.57% 2
NHS Norfolk and Waveney ICB East of England 524,411 6,455,359 8.12% 3
NHS Bedfordshire, Luton and Milton Keynes ICB East of England 474,052 6,164,465 7.69% 4
NHS Somerset ICB South West 307,910 4,008,031 7.68% 5
NHS South Yorkshire ICB North East and Yorkshire 689,946 9,441,418 7.31% 6
NHS Derby and Derbyshire ICB Midlands 575,206 7,886,718 7.29% 7
NHS Sussex ICB South East 882,141 12,180,583 7.24% 8
NHS Bath and North East Somerset, Swindon and Wiltshire ICB South West 463,861 6,475,767 7.16% 9
NHS Nottingham and Nottinghamshire ICB Midlands 574,643 8,306,696 6.92% 10


On the other side of the list, NHS North East London registered the least amount of appointments that took over 22 days, only 3.01%.

This location is closely followed by NHS Birmingham and Solihull with 3.03% and NHS Coventry and Warwickshire with 3.08%.


Top 5 England locations with the lowest number

of GP appointments that took over 22 days

Integrated Care Board (ICB) Name Region Appointments over 22 days Total number of appointments Percentage of appointments that took over 22 days Rank
NHS North East London ICB London 467,611 15,529,073 3.01% 1
NHS Birmingham and Solihull ICB Midlands 343,932 11,344,207 3.03% 2
NHS Coventry and Warwickshire ICB Midlands 234,657 7,621,076 3.08% 3
NHS North Central London ICB London 369,911 11,296,009 3.27% 4
NHS Fimley ICB South East 205,410 5,977,548 3.44% 5


A spokesperson for commented on the findings: “Reports indicating extensive wait times for GP appointments in regions like Gloucestershire, Dorset, and Norfolk and Waveney are troubling. These prolonged waits not only inconvenience patients but also pose potential risks to their health outcomes.

“Timely access to primary healthcare services is essential for early intervention and prevention of health issues. Addressing the underlying factors contributing to these lengthy waits, whether they stem from resource shortages, system inefficiencies, or other challenges, is imperative to ensure equitable access to healthcare for all individuals in these areas.”