Want to use Gen AI for great customer experience? Expert reveals all
Written by Joyce Gordon, Head of Generative AI, Amperity In the customer experience landscape, the fervour surrounding generative AI has reached...
Written by Joyce Gordon, Head of Generative AI, Amperity In the customer experience landscape, the fervour surrounding generative AI has reached...
Businesses can benefit from utilising seven key tools to build better relationships with their customers, a leading tech expert has...
The world’s leading luxury department store, Harrods, has completed of an ambitious 18-month project, led by KPS, to elevate customer...
Amperity, the leading enterprise customer data platform (CDP) for consumer brands has partnered with global brand giant Authentic Brands Group...
Mapp, the international provider of insight-led customer experiences, has announced it has been appointed by sports and fashion-industry specialists, GLD...
Infinity, the global call intelligence and speech analytics platform, can today reveal the shocking data trends that have shaped customer...
Written by Nick Watson, VP Client Success EMEA, Cheetah Digital Whether due to the rise of e-commerce, the disruptions of the...
Mapp chosen to integrate customer intelligence at the core of the company’s marketing Mapp, the leading provider of insight-led customer...
Digital Workforce and TrustPortal have teamed up to provide the fastest, easiest and most accessible way for organisations to deliver...
The move creates a strategic partnership with industry-leading CX giant Genesys and prompts a rebrand to - DigitalWell - reflecting...